Bi-Courtney upgrades website, ups MMA2 services

Bi-Courtney Aviation Services Limited, operators of the Murtala Muhammed Airport Terminal Two, has launched a newly improved website,

BASL said the website was redesigned to offer a premium, user-friendly experience with smoother navigation and increased functionality, thereby making it easier for customers to see the full services the terminal has to offer.

BASL’s Head of Corporate Communications, Mr Oluwatosin Onalaja, was quoted to have said, “With the launch of the newly improved website, MMA2 travellers and visitors alike will experience a better, more focused user interface and direct communication with our customer service team via the live chat feature. With the new LIVE Flight Tracker, travellers now have access to real-time information about their flight status while at MMA2.”

He also emphasised the newly implemented online booking platform for the VIP Lounge; access to MMA2 social media platforms; detailed information about flight routes, cargo, parking; and so on.

In the same vein, he said that ahead of the festive season, BASL has made necessary preparation to ensure that travellers and other visitors to the terminal get value for their patronage, and resolves to always ensure quality service delivery at the terminal.

“As the year draws to a close and activities move into high gear, we want to assure travellers and our other visitors that the terminal is ready for the expected increase in passenger traffic. We have invested in necessary facility maintenance and upgrades to ensure that everyone gets value for their patronage,” Onalaja added.

Meanwhile, the Federal Airports Authority of Nigeria has urged passengers boarding flights from various airlines in the country to arrive at the airport on time during this festive period to reduce the number of delayed flights.

The spokesperson for FAAN, Faithful Hope-Ivbaze, disclosed this to our correspondent in Abuja.

According to her, Nigerians should expect that there would be an upsurge due to the influx of passengers.

She, however, noted that FAAN has put measures in place to ensure the seamless facilitation of passengers.

“As you know, we are in the yuletide season and there is an influx of passengers. You expect that there will be an upsurge. In any case, we have put measures in place to ensure seamless facilitation of passengers,” she mentioned.

The FAAN spokesperson called on passengers to arrive at the airport on time so that they can check- in within the time frame of each of the airlines operating at the terminals.

Article first published on the Punch Website

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